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Electric bikes are exploding. Not literally—most of the time, anyway—but ebikes are certainly in demand. Companies that operate bike-share networks are upgrading their fleets as they try to entice more riders to join up. And attracted by a combination of sleek looks and dead-simple operation, more riders than ever are investing in personal ebikes—for commutes, for recreation, or as a replacement for the family car.
This week on Gadget Lab, WIRED editors Adrienne So and Julian Chokkattu join us to talk about Lyft’s new ebike, urban mobility, and the ups and downs of owning your own electric bicycle.
Read Julian’s story about Lyft’s new ebike here. Read some of Adrienne’s many, many, many ebike reviews. (And here’s a list of the best ebikes for every type of rider.) Also check out Parker Hall’s Ultimate Ears Fits review.
Adrienne recommends Ultimate Ears Fits custom-fit earbuds for your one-of-a-kind ear holes. Julian recommends playing through your old video game backlog instead of just buying new games all the time. Lauren recommends podcasts by The Cut. Mike recommends The Ultimate Bicycle Owner’s Manual, by Eben Weiss, aka Bike Snob.
Adrienne So can be found on Twitter @adriennemso. Julian is @JulianChokkattu. Lauren Goode is @LaurenGoode. Michael Calore is @snackfight. Bling the main hotline at @GadgetLab. The show is produced by Boone Ashworth (@booneashworth). Our theme music is by Solar Keys.
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Lauren Goode: Mike.
Michael Calore: Lauren.
LG: Mike, you're a bike guy. In fact, we should probably just call you Bike Calore.
MC: Please put $5 in the pun jar.
LG: So terrible. I'm sorry. All right. How do you feel about ebikes?
MC: I love ebikes. They make cycling more accessible to more people, and they keep people out of cars a lot of times because people will choose an ebike for a route that they would normally choose for a car. So I'm all for them.
LG: Well, that's exactly what we're going to be cycling through today.
MC: Nice.
LG: Yeah, nice.
[Gadget Lab intro theme music plays]
LG: Hello. Welcome to Gadget Lab. I'm Lauren Goode, I'm a senior writer at WIRED.
MC: And I'm Michael Calore, I'm a senior editor at WIRED.
LG: And we're also joined this week by WIRED senior associate reviews editor Adrienne So, who joins us from Portland. Hey Adrienne.
Adrienne So: Hey guys.
LG: And WIRED reviews editor, Julian Chokkattu, who's joining us from New York City. Hey Julian.
Julian Chokkattu: Hello.
LG: All right. So this is the ebike episode. It's everything you ever wanted to know about ebikes. If you're a regular listener of this podcast, or if you read WIRED, you know that we like to talk about bikes. But here's the thing, and this is where I ruin my cred as a tech writer here. I've never ridden an ebike. Never. I know. And from what my colleague here tells me, aka Bike Calore, they're fast, they're fun to ride, and they can free up traffic and cut down on emissions. So today we're talking about both buying and renting ebikes. In the second half of the show, Adrienne is going to tell us what you need to know about buying an ebike if you're ready to make that commitment. But first, let's talk about just kind of dipping our toes in. Let's talk about bike sharing, because Julian, you recently wrote about Lyft's new ebike. This is Lyft, the ride-sharing company, and they're doing ebikes. Tell us about this.
JC: Right. So Lyft actually owns several fleets around the country, as they're called. They're bike-sharing fleets. Many of them have regular bikes—traditional or analog bikes, however you want to call them. And then some of them are pedal-assist bikes, which are also known as electric bikes. And so there is a current electric bike already, but this is a new version that they unveiled. It's currently in public beta. It's going to be available in the Bay Area, as well as in select other cities initially like New York and Chicago, but essentially it's just an improved version of their current pedal-assist bike. It's more powerful. It does everything for you. You don't need to deal with gears or anything like that, so it's very beginner-friendly. You just kind of hop on and go. And it has enough power to accurately give you power when you're going up a hill, for example, and it manages all of that by itself.
You don't really need to think about it. You just ride and go. And if you need extra power to cut across the road, then it'll give it to you. Or if you need less power because you're on a flat road, then it won't overburden you with so much that you're going super fast. And it's all also limited to city limits. So for example, in New York, it's limited to 20 miles per hour, but they did a couple more things with this version. They made it completely have a reflective paint job, so it's much easier to see at night. And the brakes are also stronger, and it has a much larger range, so 60 miles they say. I don't think anyone is really going on a 60-mile trip with an electric bike from a bike-share program but, hey, you could.
MC: That's about 10 rides or so on a system like Citi Bike or Bay Wheels in San Francisco.
JC: Yeah. So the idea with having that larger range, it's not necessarily for one rider to take it on a 60-mile trip, but it means the service operators don't have to swap out those batteries as often because it'll just last a whole lot longer.
LG: So the batteries actually have to be swapped out if they're not rechargeable?
JC: So it's two different methods at the moment. They do have these vans that just go by these fleet stations and then they'll find the electric ones, swap them out. And that's still going to be the case with the new one. But Lyft is also implementing these new charging stations into the existing docking stations. So some select charging stations, starting this year, will have the ability to automatically recharge those bikes when they're docked. So they won't need to replace them as often or at all.
AS: I know that Lime, the scooter company in Portland, they have their fleet of contractor juicers or whatever, that they pay some nominal fee to run around and find all the scooters to recharge them. I don't know if Lyft is doing that too.
JC: Yeah, it's similar. They're just basically all in a van. They're not called juicers, but it's basically, it's super easy to swap out the batteries. But then of course, if they're implementing and connecting these docks to the grid, then they don't need to do that at all. And I think the idea is eventually we'll get to a point where all of these existing stations will just be able to automatically charge these things. But at the moment, I think that would require a lot of overhaul in the public infrastructure. So I think that the easiest way is just to swap out the batteries once a day, maybe every other day, depending on how much it's being used.
LG: Do these ebikes shares come with helmets or other safety gear you might need?
JC: They do not. They all recommend that you wear one and you bring your own, but that responsibility is on you. Some public programs give you helmets for free. I know New York has a specific helmet-fitting class that you can find with the Department of Transportation. And they'll actually give you a free helmet if you go and attend, while supplies last. But the idea is that there are ways for you to procure a free helmet, depending on your city.
AS: What we've all seen at CES actually are those inflatable helmets, the small ones that you can wear around your neck, and then when they sense that you've had an impact of some kind, they suddenly inflate. I don't know if you guys remember seeing that guy falling down repeatedly. That would be my ideal solution, if there was just a vending machine next to the dock, and you could just get your pocket-size inflatable helmet and just pay $2 per minute. That is my dream. Do you know the person at Lyft that I can write to, Julian? Because I have an idea.
JC: Just tweet at them.
LG: Adrienne, I do remember that guy, he was wearing an inflatable vest too. And he just kept riding this bike around this carpeted ballroom in Vegas, throwing himself on the floor for the vest to inflate, which is cool in theory. But I guess if it malfunctions then, especially if it's on your noggin, then that's not a good thing. And speaking of malfunctioning, at one point a couple of years ago, Lyft pulled some of its ebikes out of use because some people were having some braking problems. And that kind of seems like a nightmare scenario, right? Especially in a place like San Francisco, you're going down a hill and then you break really fast and injury results. So I'm curious, are these ebikes generally going to require more maintenance or safety features than regular bikes? And would that in any way prevent their widespread adoption?
AS: That was my question too, Lauren, because the ebike problems in Portland are not quite so well documented, but people here have been pulling a lot of electric scooters out of the river. And I'm not really sure if the scooter-shares are even still profitable at this point, because the life span of them is about three to four months. And you have to kind of balance, like if I ride my bike once a day versus a scooter that gets ridden a dozen times a day, how long are these scooters actually serving people? But longevity of bike-shares and scooters is kind of an issue for me. The images of cleanup crews pulling dozens of bike-share bikes and scooter-share scooters out of the bottom of the Willamette River haunts my dreams. So I hope that these new bike-share programs make their bikes a little more long-lived.
MC: Yeah. Vandalism is always going to be a problem, and maintenance is always going to be a problem. But I think one of the nice things about having a bike-share bike is that even if it's a little bit damaged—like if the wheels are a little bit out of alignment or if the brakes are a little squeaky and maybe a little soft—you can still ride it, and you can still get where you need to go in relative safety and with minimal hassle. Scooters are kind of a different thing, because they're harder to ride if they're a little bit janky. But bikes are pretty forgiving, I think.
Also with regards to the problem that Lyft had with its ebikes, I want to be careful about framing that as a real problem. For some people it actually was a real problem, but by and large, what was happening is that people were riding the ebikes as fast as they can go and then grabbing a fistful of brake while leaning forward and then going over the handlebars—because that's what happens when you ride a bike at 20 miles an hour and slam on the brakes as hard as you can. You will go over the handlebars. It's not just user error, but for a lot of people, that was the problem they were having on those Lyft bikes. Lyft handled it very well by not blaming its users, but by saying, "OK, this is a problem we'll address."
JC: And one thing to note is that with the new one, they added connectivity, so there's Wi-Fi. And now they are able to sort of issue firmware upgrades to the ebike whenever they find any issues or they need to update the motor or anything like that. And also they have these new safety sensors throughout the entire bike so it can detect things like dead batteries, faulty brakes, all sorts of things. And you can even see if someone has tampered with the bike and even help them track it more accurately when it's hopefully not in the Hudson River or something.
But the idea is that there's just more ways for them to monitor these bikes more closely on a pretty regular basis. I think generally the traditional bikes are already being serviced and checked every day, maybe every week, or something like that. So I don't know if it's that these ebikes require more maintenance. I think it's just part of the regular workflow. Well, yeah, probably they would need more servicing. But these new safety sensors on this new ebike at least allows them to have a more accurate picture of what's wrong.
MC: And we do know that they're getting more use, right?
JC: Yeah. There was a 2019 report from the North American Bikeshare Association and they said that 15 percent of bike-share bikes were ebikes, and in general, they're getting more use out of them. And of course, the 2020 report is supposedly coming this summer, and the person I spoke to there just basically said that it's across the board. And one other metric that Citi Bike had mentioned was that in May of this year, they said that they had 1 million ebike rides in a single month for the first time ever. And it was actually more ebike rides that month than regular analog bikes. So in general, I think everyone is sort of veering towards that option, because if I'm going from one part of Brooklyn to another, the G train isn't necessarily everywhere, and an Uber is super expensive, so being able to hop on a pedal-assist ebike and take it for $3 to $5 and not end up a sweaty mess at the end of it is definitely very, very nice.
AS: That is the ideal use case for ebikes, I think. As a compliment to a robust public transportation system. I think they call it the last-mile problem, from the bus station to your house or your destination.
LG: Yeah. You're totally right, Adrienne, provided of course that there is the infrastructure at the last mile where there's a nice ebike dock waiting for you.
MC: Infrastructure.
LG: Infrastructure. All right, we're going to take a quick break. And when we come back, we're going to talk about the ups and downs of owning your own ebike.
[Break]
LG: So while companies like Lyft are trying to put sleek and easy-to-use ebikes on every city corner, there's also an exploding market for personal ebikes, and they come with a variety of features, which can start to get a little bit confusing if you're new to the ebike world like myself. Which all begs a question: If sharable ebikes are becoming more available, do you need to buy your own? And if you are going to buy your own, what should you look for? So, Adrienne you've tested, I think approximately 10 million ebikes, according to our WIRED archives. What should people know about shopping for an ebike?
AS: So, like ol' Bike Calore here, I love ebikes. But the one thing, the unpopular opinion I have is that you should probably be comfortable riding a regular pedal bike before you make the leap. They come in a ton of different shapes and sizes. So if you have issues with riding a regular pedal bike without a motor on it, they can come in different shapes. Cargo bikes can be a lot heavier. You should have a base level of comfort with riding a pedal bike, which is a little bit unfortunate, given that the goal is to start pulling more people out of their cars. I know that there are a couple of companies that are aiming at making bikes that are more comfortable for people who have never ride even with those bikes tend to be a little heavier.
As you mentioned, that in itself can be a little bit difficult to maneuver around. I'm a big fan of owning your ebike. I mean, I live in an extremely bike-friendly city, but I'm not in an area with easy access to a bike-share, so owning my own ebike has been pretty critical to me. And I think that the joy of owning your own electric bike is being able to customize it to your own needs. I have two kids, and I can't just park my 6-year-old on the handlebars of a Lyft bike-share and just careen off. I mean, I could, but I'll get arrested.
MC: Six-month-old maybe. But a 6-year-old is probably asking too much of that front basket.
AS: I know. Here's my thought: people are not dumb. They know that riding a bike is better for climate change. They know it's better for your health, but you're not going to do it unless it's just as convenient and fun and easy as getting into a car. And that's what the whole point of buying your own ebike is for me, because I recently bought my very first one after so many years of testing them. I finally caved, I bought my own Tern GSD S00. And I have the bike frame for my kids and the soft seat and the basket for my groceries and the panniers and the child seat.
It really is 1,000 percent just as easy to wheel an ebike out of my garage and just go on a quick errand to the grocery store, take my kid to another kid's house for a play date as it is for driving car. My main example of this is that you can go to Burgerville, and you can preorder your food with an app rather than going through the drive-through. So all the cars are waiting in line around the block, and I roll up in my bright yellow ebike, roll into the parking space, have them drop the food in my basket, and roll out. And people have jumped out of their cars to take pictures of me coming in and out because it's just so much easier and faster than driving a car.
MC: That is a solid 8 out of 10 on the smugness scale, so I applaud you.
AS: I know. I apologize, it's my job.
LG: So it sounds like you know that you're a good candidate for buying your own ebike if you're already comfortable on a regular bike, and maybe have given some ebikes a spin, you like using them. You are willing to spend a little bit to customize it or make it work for you. So that it's as easy to use as just hopping in your car and running some errands. And I guess coming back to that point about you being willing to spend to customize it. You have a little bit of disposable income, right, hat you can spend on an ebike. So talk about how much people should probably expect to spend. Give us a range for a decent ebike.
AS: I think the cheapest one we've reviewed is about $800. So it is quite a bit of money. What I would actually really like to see is for financing options for ebikes to become as widely spread as they are for cars. Because buying a $5,000 ebike shouldn't be as ridiculous a proposition as it is. There are plenty of people who say they can't afford a $5,000 ebike who are totally fine with financing an $8,000 or a $20,000 car. But that's because, as you mentioned, there's more infrastructure, there's more options available for you to buy one versus the other. So ebike retailers generally provide financing options as well. There are credit unions, especially in Portland that offer a special ebike. I live in Portland.
MC: Not surprised at all.
AS: There are credit unions that have ebike loans that are similar in structure to a car loan. So that's also something to investigate if the idea of spending between $3,000 to $5,000 on an ebike seems completely insane to you. I mean, I know it's really tempting to just find the cheapest ebike out there, but I have come this close to setting myself on fire a couple of times with cheaper motors and cheaper consoles, especially with DTC bikes that might not always arrive at your doorstep in pristine condition. If you are going to make the commitment, I would suggest going with a higher-end motor. I always mispronounce this name. The Bosch motor is the top of the line. It feels just as powerful and natural as a car.
You wouldn't be driving your Volkswagen up a hill having a ... having the accelerator trigger improperly. If you wouldn't tolerate that in a car, there's no reason why you should tolerate that in an ebike that you're using as your primary vehicle, and Bosch reportedly tests its drivetrain systems to automotive standards, which is really reassuring if you're driving with kids. Skimp on things you don't need, like fancy fenders or a rack, or you can get away with plastic pedals. But brakes and motor, I think, are the two things that you should really be prioritizing when you're looking for an ebike.
MC: A lot of ebike companies tout the range of their bike when they're selling it. So they'll say, our bike has a 50-mile range or 150-mile range. How much should people worry about range on the battery?
AS: Yes, as Julian mentioned before, I think it's all dependent on where you're actually riding, what terrain you're covering, and how much weight is going to be on your bike. There are a couple of options. Some ebikes will give you specialized battery range extenders that you can add onto your bike if you're finding that a 20-mile range is just not suiting your needs. I know people who are using their bike as their commuter vehicle, they'll keep an extra charger and an extra battery at work for any post-work excursions.
LG: This has been a great overview of some of the mechanics of ebikes. Can we also talk about etiquette? What are the do's and don'ts in the bike lane? Are mountain bikers going to give you a dirty look if you take one on the trail? What should you know about where you can ride ebikes?
AS: This was really the worst part about ebikes, Lauren. I'm so sorry. I could talk about this forever. Here's the thing: An electric bike doesn't have to look like an acoustic bike. It can look like literally anything. You can give it duck wings and a clown hat and put a motor on it. As long as it has two wheels and vestigial pedals, it's classified as an ebike by the Consumer Product Association, or whatever that body is.
So if you've bought something like a Juiced Scrambler, which looks like a motorcycle but has two vestigial pedals on it, the reaction that you're going to get riding that on a gravel trail is 100 percent different than the reaction I've gotten from people riding gravel ebikes that look like regular bikes. I've had hikers literally stand in my path and glare at me. I've had people yell at me. Legally, you're not supposed to ride any ebike within city limits that can go above 20 miles per hour. In some cities throttles are illegal, because that can boost your speed artificially above 20 miles per hour.
MC: That's when you can just make the bike go without pedaling.
AS: Yeah. That's a button on the handlebar, and it's really helpful if you're riding a cargo bike and you need to get across a road quickly. That's actually the reason I wanted an ebike, because I was biking my two kids around Portland, and my husband was a hundred percent convinced that we would all get crushed by an 18-wheeler because it's so slow. But yeah, the best thing to do would be to look up your local regulations, buy a bike that looks like a bike, stay in the bike lane, and make yourself as friendly as possible, because we're all just figuring this out, basically. This is all so new.
LG: So it sounds like using your ebike to get takeout or maybe even possibly going through the drive-through would be better than taking it on a mountain bike trail.
AS: It's completely changing the sport of mountain biking too, though, because if you have a battery, you can access terrain that nobody else has been able to ride. And I mean, they don't like it now, but they will.
LG: Right. Adrienne, I've learned so much. I'm really tempted to go try one now. There's actually an ebike shop that's not far from where I live in Silicon Valley that's been offering rides to get people interested. It happens to be right next to an Amazon office too. I forget the name of the place, but I drive by it all the time. Maybe next time I'll have to ride by it. Go check out some ebikes.
AS: Yeah. Lauren, let's battle bike.
LG: That sounds good. I'll ride it to Portland and come see you. Hang out.
AS: Bike joust.
LG: Let's take a break, and then we're going to come back with our recommendations.
[Break]
LG: Adrienne, aside from riding ebikes, what is your recommendation this week?
AS: My recommendation this week is the Ultimate Ears Fits. They are customizable earbuds, which I picked up on the recommendation of our audio reviewer, Parker Hall. I was really skeptical about these, because I have one normal ear hole and one that is just impossible to fit. It's so hard to test so many things ,because I have to spend 30 minutes figuring out the exact bud wing combination that I can actually go running in these. And these are completely surreal. I can't video record this, but they've got this squishy tip, and you start the app and you put it in your ear and it heats up. And so, you have it in your ear, and your ear hole is warm, and it just customizes to your ear hole. This is the exact shape of my ear hole, and it fits perfectly. It's insane. I've never had a pair of buds that fit this well. How many times can I fit the words “ear hole” into this one?
LG: I'm sorry, this podcast has come with a PG-13 rating.
AS: It's just … everybody's got them, Lauren. Everybody has an ear hole. So yeah, that's a recommendation, and they have pretty great noise cancellation too, because they just fit so well anyway.
MC: Oh yeah, right, like noise isolation.
AS: Yeah. Oh, noise isolation, not cancellation.
MC: Yeah, it's technically the same. Not the same thing, but practically the same thing.
LG: I love how, Adrienne, we're a tech podcast, and she's like, "Oh, it's squishy, it's warm. It's in your ear hole, it fits." And she's like, "Oh, by the way, active noise isolation." That's the tech feature. But the best part is how squishy and warm it is in your ear.
AS: It's an app, so it's technology.
LG: All right, thank you for that delightful recommendation. Julian, try to top that.
JC: I don't think I can, but my recommendation is a lot more muted. I have a problem with buying too many things and then never having enough time to actually play them or read them or anything like that. And one of the common things is video games. I tend to scoop them up when there's a big sale, and then a year later I'm like, "Oh, I haven't played that game at all." And so I'm finally going back through my catalog of Switch games recently. And so my recommendation is to take a look at your game library and maybe don't spend $15 on some game on the Steam Summer Sale or something, and just play your old games. I'm currently playing Super Mario Odyssey, and it's fun. I did not realize how much fun it is. And so that is the thing you might miss if you just keep buying games and don't play them.
MC: How often do you finish games?
JC: It's a satisfying feeling. I just finished Luigi's Mansion 3 recently. And it was this feeling of just like … I don't finish games that often. And so when I finally did, I feel very accomplished, which is a little sad maybe, but it was great. It's great. So maybe that's a two-parter. Start playing those old games, and try and finish them.
LG: That sounds like a delightful post-quarantine but not quite post-pandemic hobby, in the sense that we're sort of emerging now and we're supposed to socialize and get out there and do more things. But every so often, you still just kind of want to go back in the bunker and do something quiet, and finishing old video games sounds like just the perfect way to do that.
JC: Yeah.
AS: I'm a big fan of the bunker. Just going to hang out here for a little while longer. I don't know if I can handle the real world yet.
JC: Yeah. I was going to say I think that's just me generally.
LG: Mike, what's your recommendation? Excuse me, Bike, what's your recommendation?
MC: So I actually do have an on-topic recommendation this week. It is a book. It is called The Ultimate Bicycle Owner's Manual. And it's written by Eben Weiss, who you may also know as Bike Snob New York City, aka the Bike Snob. He has written a bunch of books about his cycling adventures. He also has a column in Bicycling magazine that runs regularly that you should all read. But this book is basically like a basic owner's manual for a bike. And it works for acoustic bikes and for electric bikes. It gives you tips on how to maintain the brakes, how to set the saddle height properly, how to change a tire. It also has tips on how to ride in a city, things like how to share the road with cars, etiquette in the bike lane—what we just talked about.
It's a really nice book to get somebody who is new to cycling or somebody who is new to maintaining their bike. A lot of people have a bike, and they're like, "I just don't know what to do with it because the tire's flat. I don't want to go spend money." Just get them this book. They'll be able to figure out how to do all that stuff for themselves. There is a long history of great cycling resources on the internet that are really good. There's also a good book called Zinn & the Art of Road Bike Maintenance, by Howard Zinn. This book is a nice addition to the library of any cyclist. So that's my recommendation, The Ultimate Bicycle Owner's Manual, by Eben Weiss.
AS: Done and done. I am definitely going to check this out, Mike.
LG: Yes. Click on those affiliate links.
MC: This is not spon-con, it's an actual link. So Lauren, what is your recommendation?
LG: My recommendation this week is a podcast, very meta, recommending a podcast on a podcast. I recommend checking out podcasts by The Cut, which is produced by New York magazine. A few specific episodes I've listened to recently. There's one titled “We Are All Burnt Out” from back in April, still applies. They also do this series called "In Her Shoes," where they interview prominent women. And there was a great episode with Lindsay Peoples Wagner, who used to be the editor in chief of Vogue Magazine, which, like WIRED, is a Condé Nast publication. That one also aired in April. More recently, I listened to an episode called "The Other Side of Optimism," which featured a really interesting Palestinian peace activist. And there are just a lot more. They cover a wide range of topics—finance, sex, kids, careers, politics.
MC: Ebikes.
LG: I'm not sure they've covered ebikes. I've listened to a lot of their podcasts, and I don't think I've heard that one yet. But I volunteer Adrienne to go on The Cut and talk about it. Yeah. And I just think they do a really great job with the podcast. They're actually changing hosts right now, or a new host just started, but everyone on the team does a great job there. And I should just add as part of a disclosure that I happened to be a shareholder in Vox Media, which owns New York Magazine now, which produces The Cut.
MC: Oh, is this spon-con?
LG: Yes. This is a multilayered spon-con, and I am a tiny, tiny shareholder. So I don't think I'm going to get any real benefit from promoting this podcast, except I think you will have the benefit of listening to it. So I think that you should check it out.
MC: Boost Lauren's net worth, people!
AS: I was going to say, The Cut was hosted by Avery Trufelman before wasn't it? Are they switching hosts?
LG: That is correct. Avery is now going to be working on a new project, and The Cut is going to have a new host, so I recommend checking it out.
AS: Cool.
LG: All right. That's our show for this week. Thank you so much to Adrienne and Julian for joining us.
AS: Thanks guys.
JC: Thank you for having me.
LG: And thanks to all of you for listening. If you have feedback, you can find all of us on Twitter. Yep. We're all still on the Twitter, and our DMs are open. Just check the show notes, we'll put our Twitter handles there for you. And the show is produced, as always, by the excellent Boone Ashworth. Bye for now, and we'll be back next week.
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